top of page

Shipping Policy

DOR AFGHANISTAN – Shipping Policy

At DOR AFGHANISTAN, we strive to ensure that your handcrafted jewelry and clothing arrive safely and on time. Below are the details of our shipping process:

Processing Time

  • Orders are typically processed within 2-5 business days.

  • Customized orders may take 7-14 business days, depending on the complexity.

Shipping Methods & Delivery Time

We offer worldwide shipping with trusted carriers. Estimated delivery times:

  • Domestic (France): 3-7 business days

  • Europe: 5-12 business days

  • International: 10-20 business days

Please note: Delivery times may vary due to customs processing, holidays, or unforeseen delays.

Shipping Costs

  • Shipping costs are calculated at checkout based on location and weight.

  • Free shipping may be available for certain orders or promotions.

Tracking & Confirmation

  • Once your order is shipped, you will receive a tracking number via email.

  • If you do not receive your tracking details within 5 days of dispatch, please contact us.

Customs & Duties

  • International customers are responsible for any customs fees, duties, or taxes imposed by their country.

  • We recommend checking with your local customs office for specific regulations.

Lost, Delayed, or Damaged Shipments

  • If your package is lost or significantly delayed, please reach out to us, and we will assist you in resolving the issue.

  • In case of damaged products upon arrival, please contact us within 48 hours with photos for assessment and possible replacement.

Questions?

For any inquiries regarding shipping, feel free to contact us "abdullahmasoudghafori@gmail.com".

We appreciate your support of ethical, handcrafted fashion! 🌿✨

Shipping Policy - the basics

Having said that, a Shipping Policy is a legally binding document that is meant to establish the legal relations between you and your customers. It is the legal framework for presenting your obligations to your customers, but also to address different possible scenarios that may occur, and what happens in each and every case. 

 

A Shipping Policy is a good practice and it helps both sides - you and your customers. Your customers may benefit from being informed about what they can expect from your service. You may benefit because people may be likely to shop with you if you have a clear Shipping Policy in place since there won't be any questions about your shipping timeframes or processes.

What to include in the Shipping Policy

Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much, much more.

bottom of page